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Professional ServicesGroveware is pleased to offer a unique range of professional services in support of our software solutions to our valued clients and ISV partners. Groveware Professional Services division provides comprehensive services focused on today’s most pressing business challenges. We can help implement technology strategies that result in increased productivity, improved business processes and efficient information management. Our consultants are uniquely qualified to help organizations address virtually any challenge related to Business Process Management and Paper Burden Reduction. Since every organization has unique requirements for business process management, Groveware has unique strategies that are flexible and adaptable to each situation. Our team of consultants (in house and on contract) bring an unrivaled breadth of experience to any situation, delivering a wide range of professional services built on the simple yet all-encompassing foundation of organizational excellence. Our expertise in project management, web technology architecture, web products, web application design, wireless client applications and tablet PC technologies along with our partnership with other industry-leading experts can provide complete service solutions to fit any need and help achieve any critical business goal. We are proud to have been awarded:
Services OfferedProject ManagementProject Management focuses on achieving the best results for your organization by providing a mechanism for scheduling and reserving resources, as well as automatic minimization of time-lines or costs by re-arranging schedules. Our experienced experts can assist you:
Business Analysis/ Architecture and DesignGroveware and its integration partners offer high-level consulting services to define, analyze, and document business requirements and process analysis. The resulting process workflow can be integrated into eXFORMA to deliver an automated solution that not only adds the efficiency of automation but the benefits of increased effectiveness which results in huge productivity gains and significant cost savings. Our experienced experts can assist you:
Custom Software DevelopmentCustom Software Development focuses on developing customized solutions specific to your business needs. We excel in state-of-the-art web technologies and provide cost effective IT solutions for government, education, healthcare, technology, and other industries. We help organizations to enhance their existing applications, expand homegrown solutions, or perform system integration of diverse and legacy software to improve communication and collaboration, utilize resources, increase productivity, and reduce overall cost. Our experienced experts can assist you:
User TrainingEnd-user training is available for your user-community on how to use the eXFORMA system and on how users can create custom forms. Administrative training is available to your IT staff to help them manage the eXFORMA environment. Groveware will work with you to implement a training plan that ensures that the system is used correctly to improve customer service and productivity. Groveware offers web-training courses as well as onsite classroom setting training. There are two training modules available. (i) A one day (7.5hrs) general user eXFORMA form design course. (ii) A three day eXFORMA form design and Advanced Administration course. Please speak with your account representative for more information on training, the fee structure and to schedule a training session for your eXFORMA users. Technical SupportGroveware offers tailored support services, ranging from standard business hours to round the clock support. Our technical service representatives are available to meet the needs of our clients. Limited HostingHosted solutions are also available. Groveware offers, to its clients only, the option of subscribing for the complete managed services of eXFORMA, including the providing of all hardware and software for hosting the application, internet access, technical support, application support, and backup services. Partial managed hosting service contracts are also available. Please speak with your account representative for more details. |